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Technical Support Manager

Location: Tokyo, Japan Salary: ¥8000000 - ¥12000000 per annum + competitive
Sector: Banking IT Type: Permanent

Excellent job opportunity for a Technical Support Manager with an interest in Financial Services.

<About the company>

We have a great client who is looking for a deskside Technical Support Manager. If you have experience working in customer-centric internal IT, this could be perfect for you.

<Overview>

In the role of Technical Support Manager, you will have the opportunity to be a leader for platform services and deskside support.

<Responsibilities>

As the deskside Technical Support Manager, you will manage incidents and escalations, communicate effectively with the local and regional teams, and manage the budgets for technology support projects.

  • Incident management
  • Platform Services
  • Desktop support
  • Budgeting and forecasting
  • Team management

<Rewards & Benefits>

  • Competitive salary package
  • Great career opportunity in a lead role

<Skills>

  • Over 5 years of work experience in customer deskside support
  • Experience in desktop management in a large organization
  • Advanced knowledge of desktop hardware systems (ITIL) and virtualization
  • Excellent communication skills in English and Japanese

<Apply now>

Are you our new Technical Support Manager? Please kindly apply with your most updated resume.

To find out more about Huxley, please visit www.apac.huxley.com/en

Huxleyについてもっと詳しく知りたい方はこちらへ→ www.apac.huxley.com/ja