The Rise of Automation in Australia

Fintech finger tapping a screen

Without a doubt, we are and have been undergoing a digital transformation in recent years. Automation is definitely on the rise everywhere and certainly is up there alongside other areas such as data and analytics and cybersecurity in terms of the main technological trends found in Australia as we move into 2020. 

The rapid growth in this area has been accelerated by powerful new technologies in automation and robotics which have contributed to expansion within the industry. This overall rise in automation has signified a massive potential opportunity for economic growth for the country, with automation also leading the way in terms of emerging tech jobs in Australia for 2020 as well.

 Australia has been undergoing a sort of economic boom for the past 30 years, and automation is most definitely contributing to this. So, what exactly are the technologies and other factors making this possible? Mark Montgomery, Sales Team Manager in Automation, Data and AI at Huxley, took us through the possible reasons for this rapid evolution in the following piece...

 

Various technologies contributing to growth

The main technologies we hear about are without a doubt, artificial intelligence (AI) and machine learning. However, advanced robotics are also completely revolutionizing the economy as a whole by way of the way workplaces work, our education system and in extended communities in general. Automation has slowly made its way over from our American and European counterparts and although it has been less rapid to take off here in Australia, the adoption of such technologies has most definitely spiked as of late.

 

Emerging jobs centered on automation

Over the last 12-18 months in particular in Australia, many of the big companies here have begun to invest in automation. They have started implementing the use of software robots that provide automation for more menial tasks, therefore, giving actual working professionals at these organizations more capacity to focus on the more creative side of things. Rather than simply replacing these jobs, the evidence is suggesting that this rise in automation will actually create more jobs that are focused on this area. For example, employment-based social media giant LinkedIn has determined that the number one emerging role for 2020 in Australia is actually an AI specialist. Artificial Intelligence and Machine Learning go hand in hand with innovation and LinkedIn data has shown that this is more than just a phase. In fact, hiring growth for this role has grown by 74% annually over the past 4 years and encompasses various different titles within this space. One to watch for sure this New Year!


The RPA robot continues to thrive

Globally, the RPA software market is expanding at an extensively rapid pace. RPA robots are traditionally focused on replicating repetitive tasks normally carried out by humans. The major plus is that they are able to complete these tasks much more quickly and follow strict protocols religiously. This also allows you to gather vast amounts of data efficiently, which can then be plugged into specific data analytics technology to analyze it properly. When you eventually have data that is usable, you can then utilize it to create AI processes (que those chatbots which religiously pop up when you’re browsing internet shopping sites). They can also become increasingly adept at reading and understanding certain documentation, but only in very rules orientated fashion. Due to rapidly increasing AI algorithms, the robots in question will be able to add immense value to any organization in which they are operating. RPA bots are slowly becoming more adaptable to working on less autonomous projects also, as their skills and abilities improve and evolve in line with technological advancements.     

 

Leveraging Automation for Australia

Last year, the Australian Council of Learned Academies Expert Working Group on Artificial Intelligence in Australia issued a report which considered the full spectrum of issues that arise in relation to AI. Meanwhile, it also broadly outlines how we can improve Australia’s economic, societal and environmental status while also taking into account the ethical, legal and social values that go along with AI. It promotes finding the correct balance between innovation and risk, and the need to outline how this massive change in technical transformation can be an immensely positive thing, as opposed to something which is vastly increasing the risk of technical unemployment and autonomy everywhere. It makes sense following everything we have discussed above, that there has also been a steady increase in the number of vendors of RPA currently here in Australia, as well as those which have an APAC presence in countries such as Singapore. 

 


Benefits to employees from the AI revolution

As mentioned above, there is no need for individuals to fear that the rise of automation is simply set out to take their jobs. Technological improvements and enhancements such as these actually benefit society as a whole. It boosts productivity and saves time on a daily basis, yet confusion and concerns still exist as to how there’s room for both bots and increased automation, as well as working professionals who are performing similar tasks and undertaking similar jobs. The bots in question are not here to take people’s jobs, as may be the common preconception, but to take away the mundane aspects of a role – therefore freeing up employees' time to focus on more meaningful tasks. There is a massive appetite among some of the larger companies in Australia right now for digital transformation and RPA, therefore meaning that more career opportunities than ever are cropping up throughout the industry within areas such as sales, customer success, consultancy, and development.

 

Interested in discussing your next career move or hiring needs in automation, or simply want to discuss market trends further? Please don’t hesitate to get in touch with us at the following contact details.

 

Mark Montgomery

<[email protected]>

+61 (2) 8251 2100

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