Customer Service Lead (Mandarin Speaking)
The client is looking for an experienced mandarin speaking customer service professional to lead a team of customer service representatives who are assisting with the handling of customer queries.
This role will be tasked with;
- Providing support to customers via the phone, e-mail and chat systems
- Manage the customer service team of 10+ people
- Respond to assistance requests that comply with the company's guidelines.
- Being fluent in both English and Mandarin is a must, speaking addition languages is a bonus
- Experience in customer service.
- 1 years experience working in the CFD, derivatives financial markets space.
- If this sounds like a role that could interest you, please respond with an updated CV
Sthree Australia is acting as an Employment Agency in relation to this vacancy.