Retail Operations Lead

Location: Riyadh, Riyadh Province, Saudi Arabia
Salary: competitive
Job Type: Permanent
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Huxley is currently working with a well renowned bank that is on the lookout for a Retail Operations Lead

If you have experience within Retail Operations, this could be perfect for you.

Title: Retail Operations Lead

Location: Riyadh, Saudi Arabia.

Responsibilities:

Maintain overall day to day control of the back office and general affairs operations

Offer level 2 resolutions of customer issues escalated by the service team

Ensure alignment with branch operations officers on the execution of the manual transactions and cash handling procedures

Draft, develop, revise and implement operational policies, procedures, and protocols applicable to the back office of the KSA Retail Organization

Qualifications/Requirements:

Bachelor's degree in business, management, or relevant field

5+ years of Retail or Commercial banking experience

3+ years in automated back-office processes in a tech environment

Knowledge of KSA regulatory requirements, e.g. SAMA policies on Know Your Customer, money laundering, data protection, etc.

Apply now:

Are you our new Retail Operations Lead ?

If you meet the above criteria, please reply to this advert with your latest resume or speak to Khawaja Mursaleen about this job.

Thank you.

Sthree UAE is acting as an Employment Agency in relation to this vacancy.

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