Digital transformation in insurance
As new technologies, automated processes, and innovative services are developed in the digital world, customers’ experiences are personalised. And as market conditions change, security risks increase, and consumer needs change, we’re seeing the variety of digital services expand.
All of these changes have had a significant impact on the insurance sector, leading to a fundamental shift in the way insurers model, operate and future proof their businesses. Huxley has compiled this market update to look at what effect this has had on hiring, explore some of the key trends within this market, and provide some insight into the future of digital transformation within the insurance industry. We spoke with Ak Kaur, Head of Insurance Practice at Huxley, to find out more.