Top Fintech Interview Questions Hiring Managers should ask
The Great Resignation has brought about a wave of talent scouring the job market for the next best move. With the high number of fintech firms, institutes and start-ups in our bustling financial hub, there has been a great reshuffle of talent not just within but also across industries.
Talent sourcing can be costly at this time with talent prioritising different areas of welfare when it comes to a job from flexibility, remote working to training and development. Hence, it is essential for companies who are not only looking to retain their talent but also to attract new talent to evaluate their current hiring process. As a first step, you should consider having in place the right key questions when interviewing potential hires.
If your company is looking to take advantage of The Great Resignation to attract and hire talent, here are the top fintech interview questions you can ask to get a better impression of your next potential hire.
What appeals to you about this position?
As with any job role, you need to assess the candidate’s ability in their understanding of the job requirements set. If they are unsure of the demands of the role, how would they aim to perform and deliver in their role?
Strong candidates will be able to match their existing abilities with the qualifications specified in the job description. What would give them that extra edge would be them highlighting what interests them about the role that they have applied for, and how they are hoping to learn and grow from it.
For example, joining a fintech start-up can further develop one’s own entrepreneurial spirit. This is especially true if the talent is entering the company from the initial stages of starting up as they will get to experience first-hand how it develops. Their ability to adapt to change and be proactive in learning will also support you and your company in the long run.
What are your short-term goals for this job? How do they match up with your long-term goals?
In the short-term, a fintech specialist will need to be able to stay on top of new trends in consumer behaviour and this should be a priority for any company. For example, managing finances on the move has become the norm for consumers and is an increasing driver of customer satisfaction.
Assess how goals that the candidate raised can be monitored on a long-term. This will allow you to assess whether the candidate has the ability to forecast what your customers will need, and couple that with their ability to collate data insights.
A strong answer to this question will allow you to gauge how realistic an understanding of the position a candidate has, as well as the research they have done on the firm. It is also a chance to learn about their planned career path.
If it’s a senior position…
As a manager in a COVID-19 context, what are the three most important things you can do for your team? What do you expect from your team in return?
Workload, lack of job security, and other work problems can overwhelm employees, dragging down their satisfaction levels. In fact, the negative consequences from stress are so strong that it has been declared a World Wide Epidemic by the World Health Organisation. Thus, this question will be necessary to evaluate what your senior talent can bring to your team – be it in a profit-generating aspect as well as a cultural aspect.
Throwing back the question to them to ask what they can expect from the team in return allows you understand their thinking process, their expectations and what they deem to be important when managing a team. You can read more about the top leadership qualities of a good manager in the new normal here for areas you should be looking out for in your prospective senior candidate.
In what type of work environment do you see yourself thrive in?
This question assesses whether a candidate will fit in your company’s culture. Depending on a candidate’s answer to this question, you will have a good idea on how their values and skills match up with the company’s motto and values.
The fintech market is a fast-paced and dynamic industry and has been since its inception. You will need to possess the ability to wear multiple hats and multitask effectively. Having a keen eye for detail, you will need to be analytical and agile to track issues and follow up in a timely manner.
What steps would you recommend we take to improve our business?
To assess how well a candidate has researched a company, you might be asked to address areas in need of improvement for them. This will reveal their industry knowledge in terms of the business, as well as tactfulness in terms of how they would respond.
Fintech companies are always faced with challenges, from problematic payment infrastructure and managing mobile applications to ensure that they are performing up to speed, to cyber risks that are growing. Being able to take precautionary measures around these issues will enhance the sustainability of your company in the long run.
This position is a major step in your life. How have you prepared yourself? Tell me about a time where you’ve had to be agile in your work and decision making.
This question is a chance for you to get a glimpse of the candidate’s past experiences and skills that they can apply to your business. Fintech is a sector that is developing very quickly, and numerous jobs are created daily. With limitless opportunities for candidates to learn and re-learn, you should shortlist a candidate who is versatile, able to embrace change and be open to new opportunities.
Still unsure if you have shortlisted the right hire?
Ultimately, there are no right or wrong answers to interview questions, and it all depends on the priorities of your company. If you’d like to get up to date with the latest trends in interview processes within the fintech market, and what frameworks organisations are adopting, do contact us via our contact form, follow us on our LinkedIn page for industry-specific updates, or click on our guide below for hiring tips.
Our Huxley team will in touch to share with you the latest hiring trends that will ensure your business stays competitive in the market. For more industry-related insights, please follow us on LinkedIn.