- Day to day operations of the ERP solution.
- The availability of the service as per the client SLA.
- Management of All ERP environments (development, UAT and production)
- Responsible about any new Release and deployment management as per the change management process.
- Responsible and influence in technical design of the ERP system, database replication setup and integration.
- Adopting the ITIL during the ERP solution operations including event, Incident, Problem, Change and release management processes
- Responsible for operational management of the technical and functional support team in all the locations in Doha.
- Leading continual operational improvement of the ERP solution in close dialogue with business Team
- Ensuring system performance according to business needs and IT standards
- Responsible about the day to day end users support.
- Managing the 3rd party vendors and ensure their response within the agreed SLA.
I will also be delighted with references that you could provide of ERP Operations Manager looking for a job.
Please note that if there is no response from my side then the position must have been closed
Sthree UAE is acting as an Employment Business in relation to this vacancy.