Looking for individuals who will be responsible for assisting external users in the understanding and maintenance of UX platforms within capital markets. Candidates will analyze complex cases and measure them against expected system behavior to provide end users with case resolution. Must be able to effectively use SQL as an analytical tool.
Issue Handling - investigate, assess, escalate and resolve (SQL)
Integration Guidance - communicate with end users, educate them and deal with inqueries
Technical Documentation - prepare and manage guides for external analysts and development teams to review new functionality/enhancements
Interested in learning more? Know someone in your network that might be a fit? Please reach out to me directly with your resume and best time to speak.
Sthree US is acting as an Employment Agency in relation to this vacancy.