Job Title: Part Time - Customer Service Representative
Industry: Financial Services
Location: Las Vegas, NV
Job Type: Part Time - 18 hours per week.
Compensation: Base Salary + OT + discretionary monthly bonus.
Hours of Operation: they are open 24/7. However, as this is a part time position, you will be working 18 hours a week. Working 2 - 4hr shifts and 2 - 5hr shifts, so a total of 4 working days.
The earliest schedule option starts at 3pm.
Global financial services firm based in the Butler County region is seeking to hire a number Customer Service Representatives for their growing call center. The successful individuals will be supporting the cards business.
Day to day responsibilities include:
- The team is responsible for handling inbound calls and speaking with customers via internet chat sessions.
- You will be the primary interface with both existing and potential customers.
- Answer any questions and inquiries from customers
- Assist the customers with questions regarding financial information on their account, and other programs with the organization (IE: card balance, late fees, rewards programs, etc.)
- Minimum of a High school diploma/GED
- Customer Service Experience
- Prior call center experience is desirable, but if you do not have this, prior experience working for the restaurant industry or retail industry are also desirable
- Seeking individuals with proven problem solving skills and ability to show empathy
- Prior experience working in an fast-paced environment
- Excellent multi-tasking skills
- Prior banking/financial services experience is ideal
- Excellent verbal and written communication skills
Sthree US is acting as an Employment Agency in relation to this vacancy.