Connecting...

Part Time, Customer Service Representative

Job Title: Part Time - Customer Service Representative

Industry: Financial Services

Location: Las Vegas, NV

Job Type: Part Time - 18 hours per week.

Compensation: Base Salary + OT + discretionary monthly bonus.

Hours of Operation: they are open 24/7. However, as this is a part time position, you will be working 18 hours a week. Working 2 - 4hr shifts and 2 - 5hr shifts, so a total of 4 working days.

The earliest schedule option starts at 3pm.

Global financial services firm based in the Butler County region is seeking to hire a number Customer Service Representatives for their growing call center. The successful individuals will be supporting the cards business.

Day to day responsibilities include:

  • The team is responsible for handling inbound calls and speaking with customers via internet chat sessions.
  • You will be the primary interface with both existing and potential customers.
  • Answer any questions and inquiries from customers
  • Assist the customers with questions regarding financial information on their account, and other programs with the organization (IE: card balance, late fees, rewards programs, etc.)

Job Qualifications:

  • Minimum of a High school diploma/GED
  • Customer Service Experience
  • Prior call center experience is desirable, but if you do not have this, prior experience working for the restaurant industry or retail industry are also desirable
  • Seeking individuals with proven problem solving skills and ability to show empathy
  • Prior experience working in an fast-paced environment
  • Excellent multi-tasking skills
  • Prior banking/financial services experience is ideal
  • Excellent verbal and written communication skills

Sthree US is acting as an Employment Agency in relation to this vacancy.