Regional Support Analyst - 6 month FTC
A fantastic opportunity has arisen for a Regional Support Analyst to join SThree's offices in the City of London. This Regional Support Analyst will join SThree's Forward Support team who are responsible for providing comprehensive 1st and 2nd level IT support to users in London and other sites across the UK.
This Regional Support Analyst will join on a 6 month fixed term contract, with a possibility of going permanent after 6 months.
Who are SThree?
SThree are an industry leading recruitment organisation who provide permanent and contract staff to STEM sectors (Science, Technology, Engineering and Mathematics). We operate across 10 specialist brands (including Huxley, Progressive, Real Staffing, and Computer Futures) and employ over 2,800 people in 16 countries globally.
What will you be doing?
As a Regional Support Analyst, you will work in one of our City of London offices, providing on site 1st and 2nd line support to local users. In addition, you will provide remote support to some additional offices in the UK (e.g. Leeds and Bristol), and you will regularly travel to these sites for short visits. You'll also provide remote support to our offices in the USA, and will have the opportunity once or twice a year to visit out US offices.
You will be responsible for taking ownership of Desktop equipment (Computers and peripherals), Video Conferencing, Audio Visual and Telephony issues in regional sites either through active engagement with third party vendors or by travelling when required. You will be involved in new office setups, refurbishments,, and retirements, and you will manage 3rd party suppliers.
What skills/experience should you have?
- Experience working in a similar Site / Regional Support role
- Proven ability to work independently on remote sites
- Excellent communication and customer service skills
- Exposure to some of the following technologies: Cisco routers and switches, Avaya telephony, Equinox mobile telephony, Dell desktops/laptops, HP Printers, Office 365, Windows 8-10, Citrix XenApp, Appsense.
Why work for SThree?
We pride ourselves on being a true meritocracy, where our employees' hard work is valued and rewarded. We provide fantastic opportunities for growth and like to promote from within - a high proportion of our senior staff originally joined the company in entry level positions. If that isn't enough, you'll also enjoy:
- Competitive holiday allowance with the opportunity to buy extra days
- Company share scheme
- Variety of high street discounts
- Season ticket loan
If you have the above experience and you're keen to join a fun, friendly company that offers real opportunities for progression and development, then please don't hesitate to apply!
To find out more about Huxley, please visit www.huxley.com
Huxley, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales