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Retail Claims Team Leader

  • Type Permanent
  • Salary $125000 - $150000 per annum + competitive
  • Location Eastern Suburbs Sydney
  • Sectors Banking and Finance
The Company

Award winning, Australian company who's claims team are progressive and contemporary, who value flexibility, agility and work life balance. trusting their people to make decisions and encourage innovation

The Role

As a claims Team manager looking after Retail Life Claims, you will be responsible for overseeing the growth and development of assessing staff within the team.


Key Responsibilities



* Mentoring, coaching and training a team of Claims Assessors
* Coordinating the recruitment process of new team members
* Show initiative to build and maintain knowledge of claims team members
* Critically assessing the current claims processes in place and working with internal stakeholders on developing new and improved processes in order to improve efficiency and the overall claims experience

Skills and Experience

To be successful in this role, ideally you will have the following:



* Minimum 6+ years Retail background as an Assessor/Case Manager.
* Ideally you will have tertiary qualifications in business, insurance, finance, Allied Health or legal.
* You will be highly knowledgeable of claims theory and practice, including knowledge of legislation/regulations impacting life insurance.
* Medical - Demonstrate understanding of medical terms/concepts so you can interpret reports and apply knowledge to the assessment process for junior staff
* Product - Demonstrate a working knowledge of the main product range including upgrades
* Communication - Maintain regular contact within the team to ensure outcomes are being met.
* Financial analysis - Understand the elements of financial assessment for individuals and sole traders

What's on offer

In return, you will be given the opportunity to work in the new 6 star office in the CBD with a diverse and interesting customer base. offering competitive salaries and benefits, and a stimulating team environment where opportunities for career enhancements are wide ranging.


If you meet the criteria and would love the opportunity to become part of the team please apply and also please contact Elliot Williams on 02 8251 2108



Sthree Australia is acting as an Employment Agency in relation to this vacancy.

Sthree Australia is acting as an Employment Agency in relation to this vacancy.