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Senior Voice & Messaging Engineer

Location: New York Salary: competitive
Sector: Banking and Finance Type: Permanent
As a Senior Voice & Messaging Engineer at this prestigious global investment firm, you'll be responsible for providing unified communications engineering, implementation and support for the U.S. region. At the same time, you'll coordinate with global counterparts to continue scaling and enhancing the unified communications environment across the business as a whole.

You'll be expected to take ownership for the U.S. voice and unified communications initiatives by coordinating with various voice vendors and contributing to the long-term architectural strategy of the firm's global voice projects. In particular, this role will focus around engineering of Microsoft Lync/Skype for Business and BT turret dealer-board environment.

Responsibilities will include:

* Lead voice and messaging projects for the U.S. region. Coordinate with global counterparts to ensure a standardized and innovative long-term strategy.
* Manage Unified Communications for the following technologies: Skype for Business, Verba recording, Actiance Vantage and Sonus gateways.
* Manage the BT Turrets platform, voicemail, and voice recording services.
* Act as the highest level of escalation for complex voice issues related to the Skype estate and BT Turret environment.
* Operate as part of a global team responsible for supporting, maintain and growing the global Unified Communications and BT Turret estates.
* Work with Exchange & Active Directory engineers across the group to maintain the mobile telephony environment.
* Monitor the performance of all voice and messaging components.
* Implement turret direct-dial leased line services for trading by coordinating with external services including, but not limited to IPC, BT Radianz and TNS.

Skills Requirements include:

* Bachelor's degree in Computer Science, information technology or relevant field (or relevant combination of education and work experience).
* 5+ years of professional experience with the following:

* Lync/Skype for Busines
* Turret
* Microsoft Exchange

* Experience with the implementation, migration and support of Office365.
* Strong experience with voice MPLS networks.
* Experience supporting and engineering global voice and messaging solutions.
* Strong troubleshooting skills for Lync/Skype for Business.
* Powershell or related scripting experience is a plus!
* Impeccable communication skills and a proactive attitude towards improving the environment around you.

If you're interested, please apply now!

Sthree US is acting as an Employment Agency in relation to this vacancy.