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Service Operation Specialist (m/f)

We are looking for a highly skilled freelance Service Operation Specialist (m/f) to join a global company in the banking sector. If you're an experienced professional seeking the opportunity to work on thrilling cutting edge technology, we may have the perfect role for you.



What will you be doing?

A global organisation is looking to expand its thriving team with the addition of an experienced freelance Service Operation Specialist (m/f). As Service Operation Specialist (m/f), you will be responsible for:



* Control and guide the service provider
* Analyse and improve the performance (Quantity and Quality) of the service provider
* Detect the weaknesses and risks related to the tasks performed by the service provider (e.g.: manual tasks) and initiated corrective measures



What skills should you have?

* Strong experience in customer support activities
* Strong experience with the 1IM application required
* An excellent understanding of technology, process and industry standards for technology environments
* Experience with Database and SQL Knowledge
* Governance and service provider management experience
* Experience in producing, reviewing technical documentation
* Knowledge/experience related to identity and access management desirable
* Strong verbal and written communication skills in English and German language
* Valid working permit for EU



Additional details

* Location: Frankfurt
* Start date: 03.2018
* Duration: 31.12.2018
* Remote: no, 100 % on-site
* Project language: English



Interested?

You can see yourself in this role? Get in touch, today. Please send the following documents via apply button:

* your latest English CV as Word document
* your availability
* your daily rate (all incl.)

We are looking forward to your application.

Sthree Germany is acting as an Employment Business in relation to this vacancy.