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Support Engineer

  • Type Contract
  • Salary £500 - £650 per day +
  • Location City of London, London
  • Sectors Banking IT

Lead Support Engineer

Investment Bank based in the City is looking for a Lead Investigation/Support engineer to help with a team of Java developers and Architects.

You would be helping the Product and Ops Integration team who's current focus is Automation; DevOps and Continuous integration.

It is an investigation role (support role who will interact with customers).

You will need to know how to code and debug the problem, troubleshoot & integration.

The outline of the role is as follows:

  • Advise on the development surrounding Java/JavaScript/ ReactJS; API integration
  • Work with the Integration Architect to resolve technical issues impacting integration between customers and one of our products.
  • Gain technical understanding of the integration points, issues which may impact integration and current known resolutions.
  • Investigate issues communicated by the customer or integration team. Generate theories, and test those theories to provide resolution to those issues.
  • Take on responsibility for contacting wider environment teams such as Data Power, DI2, Galaxy, GOFE, DBAs etc.
  • Update confluence with lessons learned and suggest improvements to implementation task lists
  • Join communication sessions with the customer journey to update them on the progress of technical issues.
  • Other activities relating to integration of Shared Component products

Please respond to this advert if this sounds of interest.

To find out more about Huxley, please visit www.huxley.com

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales