Excellent job opportunity for a Technical Support Manager with an interest in Financial Services.
<About the company>
We have a great client who is looking for a deskside Technical Support Manager. If you have experience working in customer-centric internal IT, this could be perfect for you.
In the role of Technical Support Manager, you will have the opportunity to be a leader for platform services and deskside support.
As the deskside Technical Support Manager, you will manage incidents and escalations, communicate effectively with the local and regional teams, and manage the budgets for technology support projects.
- Incident management
- Platform Services
- Desktop support
- Budgeting and forecasting
- Team management
<Rewards & Benefits>
- Competitive salary package
- Great career opportunity in a lead role
- Over 5 years of work experience in customer deskside support
- Experience in desktop management in a large organization
- Advanced knowledge of desktop hardware systems (ITIL) and virtualization
- Excellent communication skills in English and Japanese
Are you our new Technical Support Manager? Please kindly apply with your most updated resume.