Technical Support Specialist
An opportunity has arisen to join a creative and fast moving software house within banking finance as a Technical Support Specialist.
You the up and coming Technical Support Specialist would be joining a fast growing global team. As a Technical Support Specialist, you will be providing support to their products for their many clients. These clients include high-end investment banks and funds, and you will be speaking to stakeholders at many different levels within those companies. The Technical Support Specialist role sits in a horizontal company structure and along with access to various stakeholders within their client base, you will also have easy access within this organisation as well.
This software house is looking for the Technical Support Specialist to be a quick thinker and problem solver, encouraging creativity and a friendly approach. The team is close nit, and your day to day as a Technical Support Specialist will be varied. There is a strong emphasis on quality, as you will be supporting turnkey solutions that are tailored to their client's needs all over the world in a follow the sun support environment. These products are a result of an agile environment and having had experience in working with agile sensibilities will be beneficial.
What they are looking for in a Technical Support Specialist is previous experience within support, and being able to demonstrate drive, enthusiasm and discipline. As you will have access to various levels within the company, your communication and interpersonal skills will need to be top notch. From a technical standpoint, it would be advantageous to have experience within a Linux platform, Solaris, Sybase and experience with Java and/or .NET.
Practical Experience with: Linux/Sybase/Java/.NET
Strong Interpersonal skills, with excellent written and verbal communication abilities
Experience within a Support role
Having had experience with other technologies such as Jira and FIX will be beneficial
Great learning opportunity for someone to move into the Banking and Finance industry
Excellent growth opportunity within
To find out more about Huxley, please visit www.huxley.com
Huxley, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales