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User Experience

Location: Leeds, West Yorkshire Salary: £400 - £450 per day +
Sector: Banking IT Type: Contract

Leading Financial Services organisation are looking to on-board a User Researcher for their digital UK wide team. This will be working closely with a key large scale mortgages programme, successful candidates will have 2+ years experience as a user researcher and have a passion for digital.

Responsibilities:

  • Designing and running usability studies on paper and digital prototypes and live sites and devices to improve digital services and products - may include usability testing, focus groups, card sorting exercises, ethnographic research, heuristic and expert reviews, and other research as identified
  • Managing the development and collation of research assets required to conduct research to agreed timescales
  • Analysing research outcomes and develop professional reports that promote objectivity and the voice of the Customer
  • When required, work with project teams to identify a roadmap of research activities across their project
  • Liaising with and using research to influence key stakeholders including senior management, product teams, legal, compliance, innovation, digital transformation, e-Commerce and content management by conducting research activities to gain buy-in to make Customer improvements

Requirements:

  • Good knowledge of designing and conducting research studies and ability to design and document findings and make recommendations to projects and senior stakeholders
  • Experience of moderating usability tests, focus groups, card sorting exercises, ethnographic studies, and all of the associated documentation and process of conducting these research activities
  • Understanding of quantitative research methods like surveys, remote testing, web analytics
  • Agile

To find out more about Huxley, please visit www.huxley.com

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales